Healthcare Consultancy
What we do
We help healthcare organisations to understand their most important challenges and achieve sustainable improvements.
Experience and skill matter
Healthcare is a complex, dynamic environment which faces numerous strategic and operational challenges. It can be difficult for leaders to create space to stand back and view their organisation and its priorities and challenges with genuine objectivity.
An external consultant with the right experience and skills can help. We have extensive experience at executive director level in large, complex healthcare organisations in Australia and the UK. We have worked with government and the health service and have a genuine understanding of its environment, culture, policies, procedures and challenges.
Examples of our previous experience
High quality patient services
Develop and coordinate the implementation of nursing and midwifery (N&M) strategies aligned to the organisational strategic direction to ensure high quality clinical practice.
Specialised, effective and sustainable workforce
Review the N&M workforce and facilitate changes to ensure it remains contemporary, efficient and fit for purpose.
Develop N&M workforce plans and continuing professional development strategies
Define the roles of and introduce / maximise the scope of nurse practitioners and assistants in nursing
Develop strategies and improved processes for N&M recruitment and retention, and reduce reliance on external temporary N&M staff
Develop methodology for comprehensive review of skill-mix and role reprofiling
Establish governance processes to foster collaboration between hospitals to develop a healthy N&M workforce across the whole health system.
Service redesign and patient service improvement
Coordinate the development and introduction of a new emergency department (ED) model of care in partnership with the multidisciplinary team. Reconfigure ED services to expand adult ED, open a dedicated paediatric ED and redesign other associated inpatient and outpatient services.
Coordinate the service reorganisation needed to achieve organisational workforce and cost reduction targets.
Coordinate the transfer of mental health and community services and staff between health services.
Identify improvements to the planning and management of admissions, ward rounds, transfers, discharges, medications, step-down facilities and other aspects of patient flow. Work with multidisciplinary teams to undertake comprehensive diagnostic analysis of the current performance, identify priorities and recommendations, and foster innovation and change to improve patient flow.
Clinical governance and leadership
Review and improve N&M governance processes, staffing structures and lines of accountability. Ensure clinical leadership to all clinical areas is effective, offers direct support to N&M staff and works closely with service managers to monitor and improve patient care.
Develop an organisation-wide, integrated approach to patient safety and clinical governance, including the development of single policies and procedures, consistent audit methodologies and improvement plans, and structured benchmarking and reporting.
Develop and guide implementation of a N&M services strategy to provide a framework for delivering safe, high quality, integrated services focused on patients.
Multi-disciplinary education and leadership development
Lead the development of an education and training plan for all staff, to better support clinical services and improve patient outcomes.
Provide nursing and midwifery leadership development workshops on a range of topics, including communication, change management and managing conflict constructively. Workshops are developed to meet clients’ specific goals.
“The real voyage of discovery consists not in seeking new landcapes, but in having new eyes.”
Marcel Proust (1871-1922)
